Terms & Conditions

02Definitions

“Company”, “we”, “us”, “our” = Capricorn Infotech (India) Pvt. Ltd. “You”, “user” = any person or entity using the Services. “DSC” = a Digital Signature Certificate issued by a licensed Certifying Authority. “USB Token” = the hardware cryptographic device holding your DSC. “Host” = the desktop application/PC that initiates a signing request. “Services” = all eGuard software, applications, APIs, and websites.

03About the Service

eGuard Remote Sign lets a USB DSC token remain connected to your mobile device while a host PC performs digital signing remotely through an encrypted relay. The private key never leaves your USB token, and the PIN is entered only on your device. We provide the software and relay infrastructure; we do not issue DSCs and are not a Certifying Authority.

04Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract. The Services are intended for business, governmental, institutional, and professional use. You are responsible for ensuring your use complies with all laws applicable to you and to digital signatures in your jurisdiction.

05Account registration & security

You must provide accurate, current, and complete information and keep it updated. You are responsible for safeguarding your credentials, your USB token, your DSC PIN, and your registered devices, and for all activity under your account. Notify us immediately of any unauthorized use or security breach. We may suspend or terminate accounts that appear compromised or that violate these Terms.

06Licence to use the software

Subject to these Terms and any applicable subscription, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Services for your internal signing purposes. This licence does not transfer any ownership of the software or intellectual property to you.

07Digital Signature Certificate responsibilities

You are solely responsible for obtaining a valid DSC from a licensed Certifying Authority, keeping it valid and unexpired, complying with the CA's subscriber terms, and using it lawfully. eGuard facilitates signing using your DSC; it does not validate the legal sufficiency of any document you sign. Every signature you approve is your act.

08Acceptable use

You agree not to:

• use the Services for any unlawful, fraudulent, or unauthorized purpose;
• sign documents you are not authorized to sign, or impersonate any person or entity;
• reverse-engineer, decompile, tamper with, or attempt to bypass the security of the Services (except as permitted by law);
• interfere with, overload, or disrupt the Services or relay infrastructure;
• use the Services to transmit malware or to gain unauthorized access to any system;
• resell, sublicense, or commercially redistribute the Services without our written consent.

09Ownership & intellectual property

All rights, title, and interest in the Services — including the software, source code, cryptographic engine, designs, trademarks, and documentation — belong to the Company or its licensors. Nothing in these Terms grants you any right to our intellectual property except the limited licence expressly stated.

10Third-party components

The Services may interoperate with third-party software, tokens, drivers, Certifying Authorities, and platforms (for example, Adobe Acrobat, government portals, or token vendors). We are not responsible for third-party products or services, and your use of them is subject to their own terms.

11Subscriptions, fees & payments

Certain features require a paid subscription. Fees, billing cycles, and plan details are as presented at purchase. You authorize us and our payment processors to charge the applicable fees. Unless stated otherwise or required by law, fees are non-refundable. We may change pricing prospectively with reasonable notice; taxes are your responsibility where applicable.

12Service availability

We aim for high availability but do not guarantee uninterrupted or error-free operation. The Services may be unavailable due to maintenance, updates, outages, or factors beyond our control. We may modify, suspend, or discontinue any part of the Services at any time, with notice where reasonably practicable.

13Updates

We may release updates, patches, or new versions, which may install automatically to maintain security and functionality. Continued use after an update constitutes acceptance of the updated Services. Some features may require you to install the latest version.

14Data & privacy

Our collection and use of information is governed by the Privacy Policy. By using the Services, you consent to that processing. We do not collect your private key or PIN, and we cannot sign on your behalf; you remain responsible for the security of your signing credentials.

15Security responsibilities

You must maintain the security of your devices, keep your operating system and the Services updated, protect your USB token and PIN, and use the Services on trusted equipment. We are not liable for losses arising from compromised devices, disclosed PINs, lost tokens, or your failure to follow reasonable security practices.

16Disclaimer of warranties

The Services are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation, to the maximum extent permitted by law. We do not warrant that the Services will meet all your requirements or be entirely secure or error-free.

17Limitation of liability

To the maximum extent permitted by law, the Company and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, data, goodwill, or business, arising from or related to the Services. Our total aggregate liability for any claim will not exceed the amount you paid us for the Services in the twelve months preceding the claim.

18Indemnification

You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Services, your violation of these Terms, your infringement of any third-party rights, or documents you sign using the Services.

19Suspension & termination

We may suspend or terminate your access, with or without notice, if you breach these Terms, misuse the Services, create security or legal risk, or fail to pay fees. You may stop using the Services at any time. On termination, your licence ends and you must cease using the Services; provisions that by their nature should survive (ownership, disclaimers, liability, indemnity, governing law) will survive.

20Changes to these Terms

We may revise these Terms from time to time. Material changes take effect on publication on our website unless the law requires otherwise. Your continued use of the Services after changes are published constitutes acceptance. Please review these Terms periodically.

21Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, network or power failures, third-party service outages, or internet disruptions.

22Governing law & jurisdiction

These Terms are governed by the laws of India. The courts at Delhi have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, subject to any applicable arbitration or dispute-resolution provisions agreed between the parties.

23Contact

Questions about these Terms may be sent to Capricorn Infotech (India) Pvt. Ltd., G-5, Vikas Deep Building, Plot No. 18, Laxmi Nagar District Centre, Delhi 110092, India — sales@Certificate.Digital.